Susan Watkins

Director of Customer Success

Susan Watkins is the Director of Customer Success for Brace where her goal is to maximize the value customers get from leveraging Brace’s products. From implementation to expansion, Susan is with the customer throughout their journey serving as both their partner and advocate. Susan has ten years of experience working with customers in various SaaS industries ranging from real estate to cyber security, having held previous positions with Virtru and Contactually. An east coast transplant living in LA, she enjoys being outdoors with her husband and dog.