Customer Evolution
Brace’s platform is designed to evolve through a smart modular approach. Our team of experts partners with you not just to meet your needs today, but to deliver innovative compliant solutions for tomorrow.
The key is the connectivity between Flagstar and Brace. It’s at all levels, and that’s what I like about it. It’s not just a couple of individuals, it has to be far deeper than that. It’s what strong partnerships are built on, and I think we have that between Brace and Flagstar.
Lee Smith
Executive Vice President and President of Mortgage at Flagstar
The Brace team is here to listen, advise, and help our customers create meaningful business impact and ROI from day one on.
Built for enterprise, Brace integrates quickly and seamlessly into your existing infrastructure and processes, providing flexible support for custom security protocols and branding. The Brace team knows what works and how to create a scalable solution to support tomorrow’s needs.
Brace continues to lead the charge for technical and regulatory transformation in the servicing industry.
There's a consistent voice in the room, whether it's a monthly review or it's a development meeting - they're always there. We've got Relationship Managers with our other vendors, but you don't talk to them like you talk to Brace.
Derek Meadows
Director of Default Servicing at Flagstar Bank
Your dedicated Customer Success Manager provides monthly account reviews with actionable reporting into every servicing aspect, from operational performance to custom enhancements. They monitor the performance of your account, ensuring agreed-upon SLAs are not hidden away in a contract.
Learn more about how Brace can help evolve your teams' capabilities.
