Homeowner Engagement

Empower Homeowners With Digital Self-Service

Lead digital change and keep one step ahead of regulatory demands for consumer access to transparent accessible information.

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The Problem

People are able to order, understand or access everything they need through digital means, on their schedule. Consumer and regulatory demand for this digital transparency is growing.

With most Servicers still only providing phone and paper-based support, homeowners are left disengaged from their mortgage process, unaware of the possible benefits the Servicer could provide them.

The Solution

Brace’s platform extends the reach and digital access to your homeowners.

Currently focused on default management, the Brace platform slots seamlessly into your processes. Your customers gain a convenient transparent solution available to them 24/7/365.

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Drive Digital Transformation

Lead the digital evolution of Servicing and stay ahead of demand.

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Engage More Customers

Extend your reach and engage more customers through relevant accessible channels.

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Equip for Success

Empower your customers to self-serve and get the information they need.

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Responsible Servicers should be preparing now. There is no time to waste, and no excuse for inaction.

Dave Uejio

CFPB Acting Director

Are You Prepared to Support Digital Regulations?

Covid has changed our lives in many ways, including speeding up the digital transformation in mortgages through options like the availability of eSignature and RON. The CFPB is requiring Servicers to be ready to support their customers. Brace’s agile platform makes you digitally ready without requiring process or infrastructure. Servicers can be up and running within a quarter.

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Happier Homeowners

Extend your servicing capabilities. Let homeowners own their schedule and self-serve through the channel of their choice.

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Digital Communication

Email and text communications are better and more effective than first-class mail. Brace lets your customers select the communication channel of their choice, providing templated email follow-ups and reminders, keeping homeowners informed and on track.

A Proven Track Record Of Servicing Innovation

Brace has led the charge for technical and regulatory transformation in the servicing industry.

  • 1st Servicing application to receive a CFPB No-Action Letter template
  • Spearheaded the use of digital asset reporting for GSE loans
  • Robust homeowner assistance workflows combine with upfront forbearance decisioning

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Transform Your Service

Find out how we can quickly digitally equip your Servicing process.

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